WeaselTV
Network field guide

Check the Wi-Fi connection

Confirm signal and internet access before changing the app or account.

All supported devices 4 minutes
All guides
Part 1

Confirm the connection

  1. 1Open device Settings, then Network & Internet, and confirm your home network says Connected.
  2. 2Open another trusted streaming app or the system app store to test internet access.
Part 2

Improve reliability

  1. 1Move the device or router away from enclosed cabinets and sources of interference.
  2. 2Use Ethernet when the device and room support it.
  3. 3If every device is offline, restart the router and wait for it to finish reconnecting before testing again.

Never include a password, provider address, or payment information in a support request.