Last revised: July 20, 2026
Information we use
We collect the account, contact, device, order, service, and support information needed to operate the website and fulfill customer requests.
Support attachments are restricted to supported image types, scanned before download, and should never contain passwords or payment credentials.
How it is used
Information is used for authentication, quotes, order and service administration, customer support, security, auditing, and required operational notices.
We do not use the portal to store card numbers, banking credentials, provider credentials, or device-app passwords.
Retention and access
Records are retained only as needed for customer service, security, legal, and business requirements. Access to staff tools is role-restricted and audited.
Customers may ask support to review or correct their account information, subject to records that must be retained for legitimate business or legal purposes.
Questions about this policy can be sent through the secure support desk.
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