This policy is implemented as a clearly labeled owner-review draft. It should not be treated as final legal approval until the owner accepts it.
WeaselTV policy
Last revised: July 20, 2026
Before fulfillment
Contact support as soon as possible if you need to change or cancel an order that has not been fulfilled. Approval depends on payment and fulfillment status.
Hardware
Hardware return eligibility depends on its condition, included accessories, activation or setup work, and the return terms disclosed with the order. Shipping and nonrecoverable setup costs may not be refundable.
Annual service
Service issues should be reported promptly through the tracked support desk. Refund or service-credit decisions are reviewed individually based on the accepted quote, fulfillment state, and verified service history.
Questions about this policy can be sent through the secure support desk.
Contact support