WeaselTV
Signal Check field guide

Install and run WeaselTV Signal Check

Use the official Android TV download, pair with a one-time support code, review consent, and complete a remote-friendly check.

Android TV and Google TV 7 minutes
All guides
Part 1

Download from the official page

  1. 1On the TV device, open Downloader or a trusted browser and go to https://theweasel.tv/signal-check. If support gives you a Downloader code, confirm that it opens that exact address before downloading.
  2. 2Choose the Stable APK unless support specifically asks you to join the controlled Beta pilot.
  3. 3If Android asks, allow Install unknown apps for Downloader or that browser only. Return to the download, choose Install, then turn that permission off again when setup is complete.
Part 2

Connect the support session

WeaselTV Signal Check screen for entering a one-time support code
Enter only the eight-digit code created for this support session.
  1. 1Open WeaselTV Signal Check. It installs beside the WeaselTV player and does not replace or read it.
  2. 2Enter the eight-digit, single-use code shown by WeaselTV support. The code expires after 15 minutes; it is not your website password or an XC credential.
  3. 3Confirm the support-session label on screen. Stop and contact support if the label or request is unfamiliar.
Part 3

Read consent before starting

Signal Check consent screen explaining measurements and the standard data cap
Review the collection summary, exclusions, time, and data cap before accepting.
  1. 1Review the selected checks, maximum data use, retention, and who can see the report. A standard run is capped at 250 MB.
  2. 2A deep run is capped at 1 GB and requires a separate second confirmation. Decline it if you do not want the additional test.
  3. 3Signal Check does not collect Wi-Fi names or passwords, MAC addresses, serial numbers, raw IP addresses, XC credentials, raw URLs, location, other-app data, or video payloads.
Part 4

Let the visible check finish

Signal Check running a connection check with progress and a cancel option
Keep the app visible while it names each step; Cancel remains available.
  1. 1Keep Signal Check open in the foreground while its plain-language progress steps run. Avoid starting another large download or speed test at the same time.
  2. 2You can choose Cancel with the remote at any time. Canceling stops new measurements and revokes the session's short-lived test access.
  3. 3If Android changes from Wi-Fi to Ethernet or the connection drops, follow the on-screen instruction instead of resetting the TV device.
Part 5

Review the result

Signal Check customer report with a likely finding and recommended next action
The customer report gives a confidence label, safe evidence, and a next action.
  1. 1Read the customer-safe finding and Try this first action on the TV. The report avoids provider names, secret addresses, and staff-only details.
  2. 2Open Diagnostics in your signed-in customer portal to review the same safe report or repeat a check when support asks.
  3. 3If the problem continues, open the linked support request and refer to the run reference. Never paste a playlist URL, username, or password into the ticket.

Never include a password, provider address, or payment information in a support request.