All guidesPart 1 Part 2
Start nearby
- 1Move within three feet of the streaming device and replace or recharge the remote batteries.
- 2Restart the streaming device by disconnecting power for 10 seconds, then reconnecting it.
Pair from settings
- 1Open Settings, then Remotes & accessories, and choose Add accessory.
- 2Hold the remote pairing buttons shown by the device until it appears on screen.
- 3Select the remote and confirm that directional, back, and home buttons respond.
Never include a password, provider address, or payment information in a support request.
